Contact Us

We’re here to help and answer any questions you might have. Whether you need support with an order, have a question about our exquisite earring collections, or simply want to share how loupoly has added a touch of elegance to your style, we’d love to hear from you. Our team aims to respond as quickly as possible during business hours.

Email: heraldhk@heraldgroup.com.hk

Phone: (852) 2522 6181

Company Name: Herald Holdings Limited

Address: 3110, 31/F., Tower Two, Lippo Centre, 89 Queensway, Hong Kong.

Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (HKT)

If you’ve already placed an order, please include your order number in your message so we can assist you more efficiently.

Thank you for choosing loupoly. We look forward to connecting with you and helping you find the perfect piece to shine!