Contact Us

We’re here to help and answer any questions you might have. Whether you need support with an order, have a specific question about our tech-chic collectibles, or simply want to share how you’ve integrated our pieces into your digital sanctuary, we’d love to hear from you.

Our team at Toy Muster aims to respond as quickly as possible during business hours to ensure your experience in the loupoly universe is seamless.

How to Reach Us

  • Email Support: service@loupoly.com (Please include your Order Number for faster assistance with existing purchases.)

  • Phone Support: +852 6210 4606

  • Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (HKT)

Registered Office Address

Toy Muster Unit 201, Hudson International Centre, 44 Heung Yip Road, Wong Chuk Hang, Hong Kong